FAQ

Q: What is Contactless Delivery?
Contactless Delivery means that there will be no direct contact between customer and delivery rider. Meal will be placed in a pre-agreed location and avoid touching or close face to face contact.
Q: How to do I avail contactless delivery?
Please opt for Contactless delivery while placing your order online (web/m-site/app). Sometimes, our rider will also get in touch with you to understand where the pizza needs to be placed.
Q: Can I do Cash-on-delivery for contactless delivery?
No, you cannot opt for cash-on-delivery. Since we are trying to make this entire process contactless, cash-on-delivery in this case will not be possible.
Q: Do I have to pay extra to avail the contactless delivery service?
No, you dont have to pay extra to avail the contactless delivery service.
Q: How do I know where my pizzas will be kept?
This will be specified by you while placing order. In case, the rider calls you up for help & you are not reachable, the order will be placed on a clean surface at the door.
Q: Where can I avail contactless delivery?
You can avail this service only when you place your order on our website/app/m-site. You cannot avail this service while placing your order through phone.
Q: How can I find a restaurant near me?
The Best Pizza On The Beach Store Locator on the app/website/m-site will help you find the nearest restaurant. It will also show you which locations offer delivery and takeaway.
Q: How will I know the restaurant has received my online order?
Once you submit your order, the order tracking screen will display a tick mark against Order Confirmation status. You will also receive a confirmation SMS.
Q: What is the minimum order amount for delivery?
Minimum order amount for delivery is Rs 200 (inclusive of taxes).
Q: Can I use my coupon code with any other offer?
Coupons cannot be clubbed with any other offer/scheme. One coupon can be used for one transaction and the company retains the right to decline any coupon/deal depending on the availability and the offer terms and conditions.
Q: Can I use one coupon for multiple orders?
No, you cant. One coupon can be used for only one order / transaction.